for the heart of your portfolio. tax efficient and low cost building blocks to help you keep more of what you earn. call your advisor. visit ishares.com. ishares. yeah, ishares. ishares by blackrock. call 1-800-ishares for a prospectus which includes investment objectives, risks, charges and expenses. read and consider it carefully before investing. transit fares! as in the 37 billion transit fares we help collect each year. no? oh, right. you're thinking of the 1.6 million daily customer care interactions xerox handles. or the 900 million health insurance claims we process. so, it's no surprise to you that companies depend on today's xerox for services that simplify how work gets done. which is...pretty much what we've always stood for. with xerox, you're ready for real business. >>> oh, man, are you kidding me? are you kidding me, man? where were you when -- >> oh, i was -- >> nobody knows what's go -- >> i was just starting college. and -- >> murmur. >> i heard this song, i thought there's something going on that i don't know about that i need to know about. >> this is r.e.m. their first h